Webinar: How to on-board at-risk customers to self-exclusion and blocking sites

11th December 2019

The fifth episode of our Responsible Gambling webinar series discussing risk customers and self exclusion took place on Wednesday 11th December 2019.

In this webinar, our expert speakers will discuss: 
  • Self-exclusion and blocking – what technology approaches are available and how can we define best practise?
  • What information do you need to share with RG suppliers in order for them to assess the impact of the tools you are using and how you can improve?
  • Understanding the data – what is the success rate of signups to these tools once an operator has clocked risk factors and intervened in a customer’s journey? What are the causes for this percentage being low?

Towards collaboration: How should operators be collaborating with RG suppliers for a better working relationship to get

1) this content presented effectively

2) at-risk players better identified and

3) a confirmed result (e.g. the player purchases and installs blocking software)