With nominations for iGB’s Most Influential Women 2020 now open, iGB catches up with those who made last year's Top 10 to find out what they’ve been up to since, as well as get their views on who deserves to feature this year.
Christina Thakor-Rankin and Kelly Kehn of the All-In Diversity Project argue the pandemic is exacerbating gender inequality in the workplace and that it’s more important than ever to support initiatives such as iGB’s Most Influential Women
Influence isn’t just about being well-known, says All-In Diversity Project’s Christina Thakor-Rankin. It's also about taking a long-term view of the industry and encouraging other women in their careers
As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part two we hear from analysts and experts on technology and innovation and people
As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part one we hear from operators and suppliers, regulatory experts and marketers
The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players.
The World Cup is a major opportunity for sportsbook and exchange operators to recruit new players and increase volume, but with it comes a month of high traffic and surges in demand. Jesper Jensen of Tipico, Mike Ellis of Youwin.com and Marc Thomas of SISBetting talk us through the challenges of keeping operator platforms running.
Having published iXP Consulting's audit into the quality of online casinos' customer service and support activities, iGaming Business is pleased to publish iXP's research into poker operators' customer-facing teams. In part 1, iXP introduces its finding and provides an overview of the online poker sector and where addressing clients fits in with the wider picture of a vertical that has evolved considerably over the last few years.