As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part two we hear from analysts and experts on technology and innovation and people
As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part one we hear from operators and suppliers, regulatory experts and marketers
The threat of further advertising restrictions is weighing heavily on the industry, according to speakers on the second day of ICE VOX 2019. Joanne Christie reports
Ola igamers! Another busy Diary: Calvin Ayre, Stars lead Italy, WSOP bucket list, Vegas outa' weed, bonus tax, UKGC means business and Russell Mifsud - you got the love!
This week the iGB Diary marvels at Willie Brown's damascene conversion, wonders why Paddy was so soft on Giggsy, roots for gender equality and praises Ladbrokes (yes you read that right).
The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players.
Having published iXP Consulting's audit into the quality of online casinos' customer service and support activities, iGaming Business is pleased to publish iXP's research into poker operators' customer-facing teams. In part 1, iXP introduces its finding and provides an overview of the online poker sector and where addressing clients fits in with the wider picture of a vertical that has evolved considerably over the last few years.
iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.
This week the Diary reports on the bwin-SpringOwl fall out, Jon Stewart gives Adelson the Daily Show treatment, Gala Bingo's all a-flutter and Henry Birch starts his spell at Rank.
888 has strong foundations on which to build in 2014, although the UK Point of Consumption tax remains the major doubt while uncertainty remains in big US states.
In typical Playtech style, the igaming giant sets out its betting stall, Betfair links up with Snapchat, Spain should beware not regulating slots and some media not so eagle eyed.
The global gambling sector grew 4.9% in 2013 and generated €317.6bn in gross win, a figure that is set to rise to €332.4bn in 2014 and then on to €395bn by 2018, iGaming Business’s exclusive data partner H2 Gambling Capital has revealed in the second of the four data-led articles it is publishing this week.
As the embryonic US iGaming market takes shape at state-by-state level, 888 is one of the best-placed companies in the current three live markets of New Jersey, Delaware and Nevada. It has secured key partnerships with Caesars Entertainment in Nevada and New Jersey and is part of the joint vendor partnership in Delaware. iGaming Business speaks exclusively to 888 chief executive Brian Mattingley about the US, upcoming UK regulation and the future of the sector.
