• daily_news
    2 September 2019

    Genting unifies igaming assets under GentingBet brand

    Gambling operator Genting has opted to bring its online product range together under a single brand, with its online casino, live casino and sportsbook offering now available under the GentingBet name.

  • news_analysis
    28 January 2019

    Interview: Talking tough

    NetEnt chief executive Therese Hillman gives an unvarnished account of the supplier’s struggles in 2018 and explains how she plans to turn the business around in 2019.

  • daily_news
    8 July 2015

    Evolution to open fifth European live dealer studio

    Evolution Gaming has moved to expand its presence in the European market by opening a new live dealer studio in Belgium.

  • article
    23 May 2014

    Online poker customer support audit - Part 3 : presentation and personalisation

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

  • daily_news
    22 May 2014

    Amaya agrees to supply online casino games to Cherry

    Gambling industry entertainment solutions provider Amaya Gaming Group has agreed a deal with PlayCherry, a subsidiary of Swedish gaming operator Cherry, to provide online casino gaming content to three of its websites.

  • article
    19 May 2014

    Online poker customer support audit - Part2

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • article
    12 November 2013

    Real time delivery crucial to live betting, Wirex explains

    With several operators struggling with real-time product delivery, Luigi Giuri, founder and chief executive of Wirex, took the decision earlier this year to ensure his organisation was able to cope with the current and future demands of both new technology and customer needs. He explains how he implemented Lightstreamer, a software solution that enables real-time messaging on mobile, web and desktop apps.