Sky Betting and Gaming, the online gaming subsidiary of UK pay-television broadcaster BSkyB, has appointed online gaming software giant Playtech as its exclusive provider of casino and live dealer products.
The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players.
Gambling industry entertainment solutions provider Amaya Gaming Group has agreed a deal with PlayCherry, a subsidiary of Swedish gaming operator Cherry, to provide online casino gaming content to three of its websites.
iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.
Asian gaming operator Entertainment Gaming Asia has cited the performance of its Dreamworld Palin Casino land-based operation in Cambodia as the main reason for a year-on-year drop in revenue over the three months through to March 31, 2014.
US operator Caesars Entertainment Corporation cited the impact of “severe” weather, increased competition and market softness as the main reasons behind losses during the three months to March 31, 2014.