The Good Causes element of lotteries is often overshadowed by the promotion of the opportunity to win life-changing sums. But recent events have shown there are results to be gained from making sure messaging includes both areas. Joanne Christie reports
With nominations for iGB’s Most Influential Women 2020 now open, iGB catches up with those who made last year's Top 10 to find out what they’ve been up to since, as well as get their views on who deserves to feature this year.
Finnish state-owned gambling operator Veikkaus has reported a year-on-year decline in both gross gaming revenue and profit for 2019, due in part to new social responsiblity measures implemented restrictions it imposed to protect customers gambling online.
A cultural shift in the industry has seen operators look to ramp up their responsible gaming controls, with many bringing in external help to do so, writes Daniel O’Boyle. But can external consultants really play a role in changing company culture?