Spillemyndigheden amends technical standards for licensees

22 June 2020

Denmark’s Gaming Authority (Spillemyndigheden) has updated its technical and reporting requirements for online gambling licensees, requiring self-exclusion checks before push notifications and creating a new reporting category for virtuals.

The section of the current technical requirements related to the national self-exclusion register ROFUS has been updated, with licensees now required to check whether players have self-excluded before they send push notifications to mobile apps to players.

Spillemyndigheden said that depending on the content of the notifications, these may be considered direct marketing, when contacting self-excluded players is prohibited.

A new category for virtual sports events has been added to the country’s bet reporting framework, rather than including virtuals in the same category as traditional betting. This must be implemented by 1 September.

In addition, a gaming terminal’s identification number must be visible on the terminal at all times. The identification number of individual bets, meanwhile, must appear on all betting slips.

The reporting standards have also been updated to clarify the difference between peer-to-peer and player-versus-house casino games, which are reported in different sections.

Earlier this year, the regulator made several other changes to the rules governing the licensed market. On 1 January, the country introduced mandatory deposit limits and required that player gambling data must also be kept on file for at least five years, as well as mandating that licensees develop internal rules, process and staff training on responsible gambling.

Spillemyndigheden then the implemented new marketing regulations, requiring operators to incorporate new responsible gambling information and links in their promotional material from 1 April. In addition, non-profit lottery operators in Denmark must now use Spillemyndigheden's labelling scheme when organising and marketing their games.

For the first quarter of 2020, Spillemyndigheden reported a 5.0% year-on-year decline in gambling revenue to to DKK1.53bn (£182.1m/€205.7m/$222.0m).