Malta regulator cracks down on trio of licensees

18 February 2019

The Malta Gaming Authority (MGA) has cancelled licences for Bet Service Group and and also suspended Betixx until further notice.

The regulator initially suspended Bet Service Group’s licence but has now opted to cancel approval, with the operator ordered to suspend all gaming operations.

Bet Service Group, the gambling operator behind the Gamenet brand, has also been told to publish a notice on its main website and all affiliated sites that its licence has been cancelled. has been handed a similar notice by the MGA, with the sports betting operator required to halt all operations with immediate effect.

This cancellation will apply to all sites related to, with the operator required to publish news of the ruling on its platforms.

Meanwhile, Betixx has had its licence suspended, with the sports betting brand barred from all gaming operations, including accepting any new customers or deposits.  The MGA has also ordered Betixx to submit data and documentation to assist with its investigation.

The regulator said it will not comment further on any of the cases so as not to compromise any investigations that may need to be undertaken by the MGA or other authorities.

However, the MGA has advised customers of the three operators to contact the regulator for information on any outstanding payments.

Players are requested to send their full name, address, date of birth, telephone number, a copy of their passport or ID Card, Bet Service Group username, a description of the product in question and a screenshot of their balance.

The trio of decisions comes after the MGA also recently moved to suspend BTM Entertainment’s licence. Again, the regulator did not disclose the reasons behind this decision.