LeoVegas pulls Royal Panda brand from UK

8 January 2020

Online gaming operator LeoVegas has announced that it is to withdraw its Royal Panda brand from the UK market, with the website no longer accepting new customers.

Royal Panda will cease all of its operations in the UK at 9am on 31 January, with customers able to access their account and withdraw funds prior to this date.

From today (8 January), Royal Panda is no longer accepting new players, while customers will not be able to make deposits or place sports bets after 20 January.

Players that do not withdraw their remaining balance before the end of January will have their funds released to them directly to the payment method on record. Royal Panda will contact all other players it is not able to send funds to in order to make alternative arrangements.

Royal Panda will continue to contact customers for a period of 12 months, after which any remaining player funds will be donated to the GambleAware charity.

Customers with a bonus balance in their account will be able to use this up to the final day of activity on 31 January. Players with sports bets that will settle after this date will be contacted by Royal Panda to explain what will happen to their stake and potential winnings.

“We’d like to thank you for playing with Royal Panda, remind you that you should withdraw your cash as soon as possible, and wish you every success in the future,” Royal Panda said in a message to customers.

“As part of the LeoVegas Group, we thoroughly recommend you check out LeoVegas.com, who provide a fantastic alternative for players seeking an entertaining casino experience.”