Gamesys enhances fraud detection measures with TruNarrative

27 November 2019

Gambling operator and content developer Gamesys will begin using the player on-boarding solution from TruNarrative, a specialist provider of fraud detection, know-your-customer and anti-money laundering tools.

Under the deal, Gamesys will be able to carry out identity checks, document validation, politically exposed person (PEP) and sanctions checks, as well as ongoing monitoring.

The TruNarrative will grant Gamesys access to multiple data source providers across all the markets in which it operates, enabling it to identify consumers around the world.

"Having access to multiple data source providers through a single API integration and interface is a huge benefit to us," Simon Mizzi, director of Gamesys subsidiary Dumarca Gaming explained. "It means we can react quickly to a constantly changing regulatory environment while having the freedom and flexibility to provide a world-class user experience.

“Being able to do this and monitor our players’ transactions helps us manage risk across the full player life cycle.”

Adam Doyle, head of gaming at TruNarrative, added: “Sourcing multiple providers across the globe to meet varying regulatory requirements is a huge challenge. Providing Gamesys with the ability to work from a single platform across their on-boarding strategy will help the customer experience while also aligning with compliance and audit requirements.”

Last month, Gamesys Group, formed through JPJ Group's acquisition of Gamesys, reported a 22.9% year-on-year increase in revenue for the third quarter of the year, aided by a turnaround in the Jackpotjoy operating division. Revenue in the three months to 30 September, 2019 grew to £92.5m, with revenue for Jackpotjoy climbing 5% to £52.2m.