GamCare launches tender for CBT software provider

26 February 2019

Gambling addiction charity GamCare has launched an invitation to tender for companies specialisting in digital cognitive behavioral therapy (CBT) solutions as it looks to expand the range of services it offers to those dealing with problem gambling.

GamCare, backed by problem gambling funding body GambleAware, is seeking a partner to supply Computerised Cognitive Behavioural Therapy (cCBT) software that will form part of a new range of end-to-end digital interventions for players. 

The charity intends for the service to enhance its existing provisions and allow it to reach more people affected by gambling problems.

The new services include digital screening for problem gambling using tools such as Problem Gambling Severity Index (PGSI) and, based on the outcome of the screening process, GamCare will offer intervention modules that can also be used as standalone solutions by GamCare’s Frontline Service Advisers.

GamCare intends to provide cCBT for up to 10 sessions per individual, each with a minimum duration of 20 minutes and a maximum duration of one hour.

In addition, GamCare will use the data and analytics collected via the software to help monitor individual user characteristics, users' progress, attrition, outcomes and follow up with participants in the programme.

The charity has also noted that the software should be suitable for integration into its other support services. GamCare currently runs the National Gambling HelpLine and NetLine, and also provides a range of face-to-face, online and telephone treatment services based on CBT.

“Offering our service users a range of effective and flexible treatment options, including digital interventions to suit them, will mean that we are able to reach more people affected by problem gambling,” GamCare CEO Anna Hemmings explained.

Parties interested in the tender have until March 25 submit their bid, as various groups and organisations in the UK move to improve standards and measures for help those with gambling problems.

Last week, GambleAware announced details of a new safer gambling campaign, designed to help remove the stigma around gambling addiction and give people more courage to say they need help.

Backed by the UK Minister for Sport and Civil Society, the Bet Regret initiative aims to raise awareness of impulsive betting in order to encourage moderation and reduce gambling-related harm across the UK.

The UK Gambling Commission is also working on a new strategy to boost its consumer protection efforts and create a safer gambling environment for players. Due for publication in April, the strategy will run from 2019 until 2022.

The regulator is running a consultation as part of the project, with both the Responsible Gambling Strategy Board (RGSB) and Senet Group putting forward their proposals on what the strategy should focus on.

The RGSB is calling for a compulsory levy for the industry and to treat gambling advertising the same as alcohol and tobacco, while Senet has requested greater clarification on key strategic themes in the strategy.

Image: Kanijoman