Gambling Commission suspends EveryMatrix’s operating licence

6 September 2019

The GB Gambling Commission has suspended EveryMatrix’s operating licence with immediate effect and instigated a review into the online gaming software supplier.

The Commission said that the decision was based on compliance activity at the supplier, including an examination of its customer interaction framework.

Upon announcing the suspension, the regulator cited section 118(2) Gambling Act 2005, which permits the Commission to suspend a licence in order to carry out a review into the business in question if it suspects certain conditions apply.

Such conditions include a licensed activity having been carried out in a manner inconsistent with licensing objectives; a licensee having failed to cooperate with a review; a licensee having been deemed unsuitable to carry on the licensed activities; and a condition of the licence having been breached.

The Commission did not disclose any further details about its reasoning behind its decision, but did state that EveryMatrix will be permitted to settle ante-post bets that were placed prior to the suspension and also to facilitate customers’ accessing their accounts to withdraw funds.

The regulator also noted the licence suspension does not apply to EveryMatrix’s activities related to manufacturing, supplying, installing or adapting gambling software. The supplier will be permitted to carry on with such activities during the suspension.

Responding to the ruling, EveryMatrix confirmed that until further notice, it will not accept any further gambling activity from players in Great Britain on its,,,,,,,, and websites.

“During this period EveryMatrix will continue to deliver a fair and safe experience to its players,” the supplier said in a statement. “All players will be able to access their accounts and withdraw any funds held in it at any time.

“Ante-post bets will be honoured, so if you have placed bets on future events these will be paid out as usual if they become winning bets.”

Customers with any further questions about the licence suspension are advised to contact EveryMatrix directly.