News analysis

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    SlotGuru's new personalisation-responsible gaming app is doing well in land-based casino but not so much in online, Joanne Christie finds out why.

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    Agile came to life in 2001 with a clear anti-corporate slant but has grown strongly in the 15 years since,Scott Longley looks at how it is being used in igaming and where the pressure points occur.

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    16 April 2016

    The Gambling Commission recently passed the baton for leading and managing the industry-wide self-exclusion scheme to the Remote Gambling Association. 

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    NYX and Hills are adamant Openbet's new structure will enable it to best serve its clients, while Hills is adamant its stake was not to prevent Playtech taking control of Openbet. Jake Pollard looks at the issues surrounding the deal.

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    The eco-system for igaming suppliers is more open than ever, Scott Longley looks at how this translates for smaller suppliers when working with prospects or other software counterparts.

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    Playtech’s ambitions to extend control of online gambling software supply market were clear for all to see at ICE, although the igaming giant has many circles to square.

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    20 May 2015

    Fin Goulding has been Paddy Power CIO since 2012 and has overhauled the way the bookmaker develops its platforms and tech. The process however has been far from easy and required all-out effort from Goulding and his team, he tells iGaming Business.  

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    1 May 2015

    Sporting Index was recently acquired by private investor Magnus Hedman from private equity firm HgCapital. We caught up with CEO Warren Murphy to discuss the state of play in sports spread betting, and where the global market leader goes from here.

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    27 April 2015

    The Mobile World Congress that takes place every year in Barcelona is usually a harbinger of tech innovations within the igaming space. This year's edition however was all about the big players preserving their bottom line rather than coming up with groundbreaking products and directions, reports Aideen Shortt.

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    27 March 2015

    With 888 publishing another excellent set of results earlier this week and William Hill announcing its own 'online schematic' shortly before, the in-house vs. outsourcing tech debate continues to hold sway in the igaming sector.      

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    App Annie’s report into the UK mobile casino market is good but for Aideen Shortt it has one serious flaw: it correlates social gaming with real money gambling.

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    A perfect storm of innovations has made possible the near-instantaneous delivery of hundreds of new in-game betting propositions. Martin de Knijff, founder of Metric Gaming, speaks to iGaming Business about the company’s strategy to provide operators with the tech to unlock the revenue potential of these brand new markets. 

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    1 July 2014

    Visa and MasterCard should not be shouldering all the blame for igaming’s payments issues in the US, writes TJ Sharkey of Vantiv Gaming Solutions. Card-issuing financial institutions still need to be convinced the industry is big enough to justify the risks.

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    16 June 2014

    Spain’s forthcoming opening for online slots and exchange betting is much anticipated by Europe’s igaming operators, particularly those already in the market. Consultant Eduardo Morales Hermo updates iGaming Business on the process and likely timetable, based on information provided direct from regulator DGOJ.

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    9 June 2014

    The regulatory framework for Dutch igaming is becoming clearer, although the first licences are unlikely to be issued before 2016. But as Younes Moussaoui and Justin Franssen of Kalff Katz & Franssen write, a tax rate of 20% gross gaming revenues or lower will depend on how much of the illegal market is driven out once regulation comes in.

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    3 June 2014

    Recent football match-fixing scandals have once again raised questions over the integrity of the game and the role of the betting industry. On the eve of the game’s global showcase in Brazil this June, three figures at the forefront of the drive to monitor suspicious activity and protect betting integrity, Jacek Wojdyla of FIFA’s Early Warning System, Khalid Ali of the European Sports Security Association, and Steve Brennan of the Isle of Man Gaming Supervision Commission, assess the threats and explain how safeguards have been strengthened.

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    For David McDowell, chief executive and co-founder of FSB Technology, technical progress should enable online betting operators to reap the full benefits of technology.   

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    23 May 2014

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

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    20 May 2014

    The World Cup is a major opportunity for sportsbook and exchange operators to recruit new players and increase volume, but with it comes a month of high traffic and surges in demand. Jesper Jensen of Tipico, Mike Ellis of Youwin.com and Marc Thomas of SISBetting talk us through the challenges of keeping operator platforms running.

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    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

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