News analysis

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    NetEnt's struggles in live casino have been well-documented, but the operator refuses to give up on the vertical. Andres Rengifo has been brought in to lead a push that the supplier believes will finally allow it to carve out significant market share.

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    15 March 2019

    February's New Jersey iGaming Dashboard, in partnership with Ficom Leisure, shows Resorts Digital growing in prominence in the online gaming vertical, while sports betting figures have been skewed by a number of licensees making losses during the month.

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    Having reported a 33% increase in revenue for 2018, KamaGames chief executive Andrey Kuznetsov outlines what he believes will be the key drivers of growth in the social casino market in 2019. 

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    NetEnt chief executive Therese Hillman gives an unvarnished account of the supplier’s struggles in 2018 and explains how she plans to turn the business around in 2019.

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    The Gambling Commission’s penchant for levying ever more punitive fines means any operator stepping out of line will need deep pockets, writes Joanne Christie. But are the penalties warranted – and are they having the desired effect?

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    Chris Elliott and Beth French of law firm Wiggin provide a regulatory snapshot of markets across the EU, with Bulgaria, Italy, Malta and Spain among those updated

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    Asia’s nuanced marketplace presents a land of both unique challenges and unbridled opportunity, says Jonas Alm, CEO of QTech Games

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    Table games can be more than just a commodity, argues Realistic Games commercial director Robert Lee

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    Penn Interactive Ventures MD Chris Sheffield updates iGB on the Hollywood Casino owner's progress towards a model that works for real-money in Pennsylvania

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    iGaming Tracker's Ken Muir explores the rise of casino live gaming and respective roles played by Playtech and Evolution

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    H2 Gambling Capital and iGaming Business are pleased to offer you the April 2014 iGaming Dashboard.

  • article
    23 May 2014

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

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    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • news_analysis

    Following up on H2 Gambling Capital's first set of data-led articles that looked at the US igaming market and the global gambling sector, the sector's leading data specialists look at the potential value of the Japanese land-based casino market. Japan is already the third largest gambling market in the world with an estimated gross win of US$31.4bn for 2013 and with permissive upcoming casino legislation a real possibility, H2 founder and director Simon Holliday provides a detailed breakdown of the country's gambling landscape.

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    12 November 2013

    With several operators struggling with real-time product delivery, Luigi Giuri, founder and chief executive of Wirex, took the decision earlier this year to ensure his organisation was able to cope with the current and future demands of both new technology and customer needs. He explains how he implemented Lightstreamer, a software solution that enables real-time messaging on mobile, web and desktop apps.

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    Competition is so fierce in the iGaming industry, most sites who want to rank for the ‘money’ keywords will have pretty good on-site optimisation.