News analysis

  • article
    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • article
    19 May 2014

    After a frustrating few years, the momentum is there to take a leap forward towards a cohesive European policy for the online gambling sector, something that will benefit the industry and its consumers, argues Maarten Haijer of the European Gaming and Betting Association.

  • article
    1 March 2014

    Jack Mizzi, CMO at BMIT, looks at the latest trends and technologies in hosting that could have a direct impact the iGaming sector.

  • article
    1 March 2014

    The most important things US land-based operators need to know about hosting for their new online business. By Nick Nally, Chief Development Officer at Continent 8 Technologies.

  • article
    1 March 2014

    Stephen Trimble, Head of Product at Continent 8 Technologies, examines how DDoS and other malicious attacks can harm gaming networks, the specific risks and how differently gaming entities need to approach security to defend against attack.

  • news_analysis

    Speaking about pan-European poker liquidity with ARJEL president Jean-Francois Vilotte recently put into focus one of the key issues EU-licensed poker operators are facing: big enough player pools that can enable them to run viable businesses. If taxes are never far from operators’ minds (understandably), the fact that they are restricted to national player liquidities acts as the major obstacle to operating a sustainable business, a situation which is bound to be replicated in US states. 

  • article
    8 May 2013

    Responsive web design (RWD) is constantly gaining traction in the igaming industry as well as in other sectors.