News analysis

  • article
    1 May 2014

    With the betting event of the year around the corner, ensuring website security against high-impact, brute-force attacks such as DDoS incursions takes on even greater importance. Andy Aplin of Accumuli Security looks at the options for operators.

  • article
    1 May 2014

    The Gaming Standards Association recently convened its Online Gaming Committee (OGC) in London. We caught up with Protocol Director Ethan Tower to find out more about the OGC and progress made.

  • article
    1 May 2014

    iGaming consumers continue to display the lowest tolerance for identity checks, meaning operators should not overlook investment in optimising performance in this area, writes Darren Holdstock of Experian.

  • article
    1 May 2014

    The second instalment of iXP Consulting's audit of online casinos' customer support services looks at email response times, product knowledge and presentation levels among operators. 

  • article
    28 April 2014

    Customer support in online poker and casino is a major issue and can affect operators' reputations in a major way, via review sites, forums or social media. iXP Consulting has carried out extensive audit and research into the leading operators' performances when it comes to informing, responding and providing quality service to their customers and has agreed to publish this information on iGaming Business. 

  • article
    22 April 2014

    A series of algorithm updates designed to improve the quality of Google’s Search Engine Results Pages (SERPs) have decimated the keyword rankings for many of the most high profile brands within the UK market pver the course of 2013, explains by Philip McGuin, Head of insight and market research at Stickyeyes.

  • news_analysis

    Breon Corcoran is doing a fine job leading Betfair out of its post-IPO funk, but for Jake Pollard it is the group's exchange-sportsbook integration that could really take it to a new level, in the UK and elsewhere.   

  • article
    1 March 2014

    Jack Mizzi, CMO at BMIT, looks at the latest trends and technologies in hosting that could have a direct impact the iGaming sector.

  • article
    1 March 2014

    Organisations across a variety of business sectors are using Big Data to learn more about their customers and their behaviour as a route to acquire new and retain existing customers, drive efficiency, and boost the bottom line. Ahead of his webcast in association with iGaming Business entitled ‘Big data, big decisions: Why analytics is the future of the gaming industry’, we spoke to Duncan Ross, Teradata’s Director of Data Science about why gaming companies are increasingly looking to Big Data as a means of gaining a competitive edge.

  • article
    1 March 2014

    The most important things US land-based operators need to know about hosting for their new online business. By Nick Nally, Chief Development Officer at Continent 8 Technologies.

  • article
    1 March 2014

    Stephen Trimble, Head of Product at Continent 8 Technologies, examines how DDoS and other malicious attacks can harm gaming networks, the specific risks and how differently gaming entities need to approach security to defend against attack.

  • article
    1 March 2014

    This perfect storm is driven by the convergence of three key factors: the growth of online gaming with the added reach of mobile connectivity; the escalation in the resources and sophistication of cyber criminals; and the feverish excitement of an international sporting spectacle. Paul Taylor, MD, Global Enterprise Unit, JT, explores why it’s time for the online gaming sector to think hard about security.

  • article
    1 March 2014

    Open source technologies are the future for online gaming, writes Andy Britcliffe, CTO at Sporting Solutions.

  • article
    1 March 2014

    Rene Magri speaks to Dr Angelo Dalli, CEO of Bit8, about the application of artificial intelligence in the gaming industry.

  • article
    1 March 2014

    By Jag Bains, CTO of DOSarrest Internet Security.

  • article
    1 March 2014

    In an increasingly data-driven business world, trends have become the go-to for companies and executives looking to make their mark, but is identifying trends and riding on them a formula for success or a curse in disguise? Hai Ng, co-Founder of Neomancer, offers an insight into the world of technology and consumer trends.

  • article
    1 March 2014

    This issue’s round table discussion harvests opinion on the role that innovation plays in the production cycle, whether it is a reactive or proactive asset, and whether it informs, or is informed by, development. iGaming Business invited Bryan Kelly, SVP Technology at Bally Technologies; Dave McDowell, co-Founder of FSB Technologies; and Nicky Senyard, CEO of Income Access, to discuss the culture of technological innovation in gaming, and how differently companies approach and encourage its application.

  • article
    19 February 2014

    Operators are now starting to take the identification and fixing of reputational issues that affect conversion more seriously, writes Nick Garner, chief executive of 90 Digital.

  • news_analysis

    DLA Piper's team in Italy held a conference in Rome on Tuesday looking to address the issues affecting an online betting sector that has seen revenues drop from €173m in 2010 to €135m in 2013. One of the negative effects of Italy turnover tax showed that in September 2012 Italian operators paid out more in winnings than punters were spending on their sites.

  • article
    4 December 2013

    The smartphone has changed the online gaming sector beyond recognition and has opened up new avenues for operators and, most importantly, to consumers. This article looks at how the latest and future trends in online and mobile payments will impact online gaming operators and why trust is still so important with new payment methods.  

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