News analysis

  • article
    1 October 2014

    Payment processing issues have undoubtedly hampered New Jersey iGaming, but two reported developments could help shake off the troubled legacy of the 7995 merchant code, as TJ Sharkey of Vantiv Gaming Solutions explains.

  • article
    25 September 2014

    Mobile sports betting has exploded in recent years and marketers will continue finding new and creative ways to exploit this medium, writes SEO Consultant Sean O’Connor.

  • article
    1 August 2014

    Operators’ already considerable responsibilities for security and compliance are only heightened in the patchwork regulatory framework of the US, argues Jens Bader of Secure Trading.

  • article
    1 August 2014

    Players can and should expect to find true randomness behind every shuffle and roll, argues Gregoire Ribordy, CEO of ID Quantique.

  • article
    1 July 2014

    With the review mechanism now increasingly determining whether or not your app is placed above your competition, it’s now impossible for mobile developers to ignore their customers’ voices, writes Rory Mudie of Redbox Mobile.

  • article
    1 July 2014

    With the mobile platform fast becoming a major channel for online payments, providers are under pressure to deliver fast solutions that meet the expectations of impatient igaming consumers. iGaming Business spoke to Ben West of Worldpay, Jon Prideaux of Boku and Rory Mudie of Redbox Mobile to get the latest on the key issues in the sector. 

  • article
    1 July 2014

    Visa and MasterCard should not be shouldering all the blame for igaming’s payments issues in the US, writes TJ Sharkey of Vantiv Gaming Solutions. Card-issuing financial institutions still need to be convinced the industry is big enough to justify the risks.

  • article
    23 June 2014

    Joakim Nilsson of SCRM Cloud designed iGaming Business Social Monitor, the only tool that monitors online bookmakers' share of social media voice. In this article he looks at the factors driving sportsbooks’ share of voice online and reveals that it's as much about the non-brand specific content operators publish as it is their own offers, promotions or marketing stunts.

  • article
    16 June 2014

    Spain’s forthcoming opening for online slots and exchange betting is much anticipated by Europe’s igaming operators, particularly those already in the market. Consultant Eduardo Morales Hermo updates iGaming Business on the process and likely timetable, based on information provided direct from regulator DGOJ.

  • article
    9 June 2014

    The regulatory framework for Dutch igaming is becoming clearer, although the first licences are unlikely to be issued before 2016. But as Younes Moussaoui and Justin Franssen of Kalff Katz & Franssen write, a tax rate of 20% gross gaming revenues or lower will depend on how much of the illegal market is driven out once regulation comes in.

  • article
    3 June 2014

    Recent football match-fixing scandals have once again raised questions over the integrity of the game and the role of the betting industry. On the eve of the game’s global showcase in Brazil this June, three figures at the forefront of the drive to monitor suspicious activity and protect betting integrity, Jacek Wojdyla of FIFA’s Early Warning System, Khalid Ali of the European Sports Security Association, and Steve Brennan of the Isle of Man Gaming Supervision Commission, assess the threats and explain how safeguards have been strengthened.

  • news_analysis

    For David McDowell, chief executive and co-founder of FSB Technology, technical progress should enable online betting operators to reap the full benefits of technology.   

  • article
    23 May 2014

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

  • article
    20 May 2014

    The World Cup is a major opportunity for sportsbook and exchange operators to recruit new players and increase volume, but with it comes a month of high traffic and surges in demand. Jesper Jensen of Tipico, Mike Ellis of Youwin.com and Marc Thomas of SISBetting talk us through the challenges of keeping operator platforms running.

  • article
    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • article
    19 May 2014

    Continuation licences and HMRC registration should now be a priority for UK-facing operators ahead of the UK’s move to a point-of-consumption regulatory and tax regime for igaming from August, writes David Schollenberger of Healy’s.

  • article
    19 May 2014

    After a frustrating few years, the momentum is there to take a leap forward towards a cohesive European policy for the online gambling sector, something that will benefit the industry and its consumers, argues Maarten Haijer of the European Gaming and Betting Association.

  • news_analysis

    An emphasis on mobile, strong branding and social media presence have generated a strong set of interims for Paddy's. But whoever succeeds Patrick Kennedy as chief executive will have a lot to live up to, says Graham Wood. 

  • news_analysis

    The debate between HTML5 and native apps rages on, but with discovery in the app stores so difficult (and costly) these days, Rob Grossberg of TreSensa explains why games studios should take a closer look at HTML5.

  • article
    1 May 2014

    Customer experience and regulated markets have made an operator’s choice of gaming platform more important than ever before, as Aleš Gornjec of ComTrade Gaming explains.

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