As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part two we hear from analysts and experts on technology and innovation and people
As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part one we hear from operators and suppliers, regulatory experts and marketers
French sportsbook solutions provider Sportnco started life as the B2B subsidiary of France Pari, but has rapidly outgrown its home market. With Spain set to become the supplier’s largest market by the end of the year, CEO Hervé Schlosser is now targeting expansion in the US and Latin America.
If a week is a long time in politics it must seem like an eternity to GVC management today. With 888 now favourite to buy up bwin party, Scott Longley runs the rule over the issues it will have to address if a potential 888-bwin party entity is to be successful.
GVC was joined by 888 over the weekend in wanting to buy bwin party and an Amaya-GVC joint bid has now been mooted. But if the bwin party saga is finally coming to an end, the nuts and bolts of the business post-deal will be what matters most, regardless of who wins out.
The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players.
The World Cup is a major opportunity for sportsbook and exchange operators to recruit new players and increase volume, but with it comes a month of high traffic and surges in demand. Jesper Jensen of Tipico, Mike Ellis of Youwin.com and Marc Thomas of SISBetting talk us through the challenges of keeping operator platforms running.
iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.