News analysis

  • article
    16 July 2014

    The emerging iGaming markets of the ex-Soviet Union CIS countries offer great potential and, in some of the markets, an un-savvy player base. But this also comes with high risks, as Sergei Efimenko, Chief Operating Officer of leading local operator Favbet, explains in his guide to the region. 

  • article
    15 July 2014

    While the slow start to US igaming has restricted operators’ hiring budgets, there are also other factors impairing their ability to recruit and structure interactive teams, writes Luke Cousins of Pentasia.

  • news_analysis

    As France prepare for their World Cup quarter final against Germany tonight, their biggest match since the 2006 World Cup final, French media talk about record stakes and an enthusiasm for online betting that is surpassing all expectations. iGaming Business spoke with Unibet, Betclic, PMU and France Pari to get an idea of how the event in Brazil had affected them and whether betting had finally made it into the mainstream.

  • news_analysis

    The World Cup is a huge event for sportsbooks, but the hard work won’t be over when the ref blows the final whistle in Rio on July 13, as Russell Yershon, head of sportsbook for Winner.com, explains.

  • article
    16 June 2014

    As the Brazil World Cup lives up to the hype, betting- and football-related coverage might seem ubiquitous for those in the industry. But when it comes to attracting and retaining punters during and after the event, content-rich offers and targeting profiles are what enable operators to differentiate themselves, Bettorlogic chief executive Andrew Dagnall tells iGaming Business. 

  • news_analysis

    iGaming Business will be writing a monthly column for sister publication Sport Business International​. Our first article for the June 2014 edition of SBI looks at the relationship between betting companies and the sporting world and it can benefit all stakeholders if approached responsibly. 

  • news_analysis

    The odds on the Socceroos making it out of one of the toughest World Cup groups ever may not be high, but as kick off for Brazil 2014 nears, the market is as busy as ever with operators intent on making the most of the event, explains Sean Callander of The Inside World.

  • article
    9 June 2014

    After a frustrating few years, the momentum is there to take a leap forward towards a cohesive European policy for the online gambling sector, argues Maarten Haijer of the European Gaming and Betting Association

  • news_analysis

    Federbet's report into match-fixing has grabbed the media's attention this week. iGaming Business spoke to general secretary Francesco Baranca to find out more about a trade body that claims to have over 400 members and has some choice words about how trade bodies EGBA and ESSA are "more interested in protecting the reputations of their members" than fighting match-fixing. 

  • article
    3 June 2014

    Recent football match-fixing scandals have once again raised questions over the integrity of the game and the role of the betting industry. On the eve of the game’s global showcase in Brazil this June, three figures at the forefront of the drive to monitor suspicious activity and protect betting integrity, Jacek Wojdyla of FIFA’s Early Warning System, Khalid Ali of the European Sports Security Association, and Steve Brennan of the Isle of Man Gaming Supervision Commission, assess the threats and explain how safeguards have been strengthened.

  • news_analysis

    For David McDowell, chief executive and co-founder of FSB Technology, technical progress should enable online betting operators to reap the full benefits of technology.   

  • news_analysis

    H2 Gambling Capital and iGaming Business are pleased to offer you the May 2014 iGaming Dashboard.

  • article
    27 May 2014

    Being friendly and going the extra mile for customers can make a major difference in how operators are perceived and, more importantly, to the bottom lines. iGaming Business The fourth and final instalment of iXP Consulting's audit of poker operators' customer support activities looks at who is ready to be friendly and go the extra mile for their players. 

  • news_analysis

    OPAP investor Emma Delta is ensuring the Greek operator has the lion's share of the country's igaming market as World Cup kick off gets closer. European operators will likely have to launch further legal challenges if they want to get their share.

  • article
    23 May 2014

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

  • article
    20 May 2014

    The World Cup is a major opportunity for sportsbook and exchange operators to recruit new players and increase volume, but with it comes a month of high traffic and surges in demand. Jesper Jensen of Tipico, Mike Ellis of Youwin.com and Marc Thomas of SISBetting talk us through the challenges of keeping operator platforms running.

  • article
    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • article
    19 May 2014

    Continuation licences and HMRC registration should now be a priority for UK-facing operators ahead of the UK’s move to a point-of-consumption regulatory and tax regime for igaming from August, writes David Schollenberger of Healy’s.

  • article
    19 May 2014

    After a frustrating few years, the momentum is there to take a leap forward towards a cohesive European policy for the online gambling sector, something that will benefit the industry and its consumers, argues Maarten Haijer of the European Gaming and Betting Association.

  • news_analysis

    Could 2014 finally be the year when Sweden decides to regulate igaming? A number of factors would suggest so, not least the fact that online operators have been highly active in the market for many years already, writes Graham Wood.

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