News analysis

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    In GambingStartup.Ventures’ latest dispatch from the start-up frontline, Jonny Robb discusses how start-up founders quickly become used to operating at extremes. What may appear to be a precarious moment in a business’ development can quickly seem just another obstacle to be conquered.

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    Bettor Faster and Bet Blocks founders Jonny Robb and Nilesh Mistry have established GamblingStartup.Ventures, in a bid to connect early-stage gambling businesses around the world. Here, we meet some of the teams looking to revolutionise the way punters play.

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    If founding a startup is fraught with risk, how much higher are the stakes for one trying to make it in the gaming industry? The brains behind an innovative new betting app gives iGamingBusiness.com his inside view

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    Lucy Buckley has moved on from Inspired Entertainment, where she rose from doing the supplier’s PR to running its interactive division. As Nektan’s new chief executive explains why she believes the supplier is set for a stellar year

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    NetEnt chief executive Therese Hillman gives an unvarnished account of the supplier’s struggles in 2018 and explains how she plans to turn the business around in 2019.

  • article
    3 June 2014

    Recent football match-fixing scandals have once again raised questions over the integrity of the game and the role of the betting industry. On the eve of the game’s global showcase in Brazil this June, three figures at the forefront of the drive to monitor suspicious activity and protect betting integrity, Jacek Wojdyla of FIFA’s Early Warning System, Khalid Ali of the European Sports Security Association, and Steve Brennan of the Isle of Man Gaming Supervision Commission, assess the threats and explain how safeguards have been strengthened.

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    For David McDowell, chief executive and co-founder of FSB Technology, technical progress should enable online betting operators to reap the full benefits of technology.   

  • article
    23 May 2014

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

  • article
    20 May 2014

    The World Cup is a major opportunity for sportsbook and exchange operators to recruit new players and increase volume, but with it comes a month of high traffic and surges in demand. Jesper Jensen of Tipico, Mike Ellis of Youwin.com and Marc Thomas of SISBetting talk us through the challenges of keeping operator platforms running.

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    An emphasis on mobile, strong branding and social media presence have generated a strong set of interims for Paddy's. But whoever succeeds Patrick Kennedy as chief executive will have a lot to live up to, says Graham Wood. 

  • article
    28 April 2014

    Customer support in online poker and casino is a major issue and can affect operators' reputations in a major way, via review sites, forums or social media. iXP Consulting has carried out extensive audit and research into the leading operators' performances when it comes to informing, responding and providing quality service to their customers and has agreed to publish this information on iGaming Business.