News analysis

  • news_analysis

    La Francaise des Jeux’s acquisition of Sporting Group added an interesting component to the French giant’s B2B business, and one that could be increasingly important in a largely homogenised industry.

  • article
    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • news_analysis

    An emphasis on mobile, strong branding and social media presence have generated a strong set of interims for Paddy's. But whoever succeeds Patrick Kennedy as chief executive will have a lot to live up to, says Graham Wood. 

  • news_analysis

    Breon Corcoran is doing a fine job leading Betfair out of its post-IPO funk, but for Jake Pollard it is the group's exchange-sportsbook integration that could really take it to a new level, in the UK and elsewhere.   

  • news_analysis

    Speaking about pan-European poker liquidity with ARJEL president Jean-Francois Vilotte recently put into focus one of the key issues EU-licensed poker operators are facing: big enough player pools that can enable them to run viable businesses. If taxes are never far from operators’ minds (understandably), the fact that they are restricted to national player liquidities acts as the major obstacle to operating a sustainable business, a situation which is bound to be replicated in US states. 

  • article
    8 October 2012

    This mobile betting overview is an extract from the 2012  Digital sports betting report published by iGaming Business

  • article
    5 October 2012

    With personalisation and localisation of services high on the agenda of many gaming operators, understanding the demographics and motivations of sports bettors can greatly enhance the effectiveness of product development strategies and customer retention initiatives. 

  • article
    4 October 2012

    Mobile betting or gaming is now ubiquitous and all encompassing as data and information is available at the tip of our fingers. This excerpt from the iGaming Business Digital sports betting report looks at 'Betting and connected portable devices', notably how smartphones are getting even smarter and download for mobile apps.