News analysis

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    Filippos Antonopoulos built Vermantia from a startup challenging the leading land-based and online gaming suppliers to part of the industry establishment, after Arena Racing Company (ARC) bought into the business. With a new venture in the payment sector now underway, he discusses how being a latecomer to a mature market is no barrier to growth.

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    In the second part of iGaming Business' rundown of the year to date's most popular news stories, we see that viewers were particularly interested in US developments, while regulatory progress in Germany also attracted a lot of hits. 

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    Half the year has now passed, with the year dominated by advertising crackdowns, new regulatory restrictions and signs that long-awaited market openings may finally be moving into view. iGaming Business looks at the biggest stories from the first six months of 2019, and examines their impact on the igaming industry.

  • article
    21 May 2019

    Leading tipster site Betting Expert compares bookmakers’ customer service performance across the channels of email, telephone, live chat and social media services

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    David Sargeant says there is no ‘right’ way to launch a sports book, but rather that each operator needs to define their objectives and find the right way for their business

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    US debates over the use of data and mandated integrity fees are threatening to destabilise the landscape over in Europe, writes Scott Longley

  • news_analysis

    The first day’s panels at ICE VOX 2019 saw speakers talk up the need for cooperation between operators and regulators if the industry is to survive in the face of increasing regulatory pressure and worsening public opinion. Speakers also highlighted the importance of clarity on issues such as the Department of Justice’s reinterpretation of the Wire Act and what is expected of operators when it comes to player protection.