News analysis

  • news_analysis

    As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part two we hear from analysts and experts on technology and innovation and people

  • news_analysis

    As 2019 begins, we talk to the sector’s leading founders, experts and opinion formers about the opportunities and challenges set to define igaming this year. In part one we hear from operators and suppliers, regulatory experts and marketers

  • news_analysis

    The threat of further advertising restrictions is weighing heavily on the industry, according to speakers on the second day of ICE VOX 2019. Joanne Christie reports

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    The trend toward consolidation in the affiliate market shows no signs of abating, with more headline-grabbing deals completed in the last few months.

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    H2 Gambling Capital and iGaming Business are pleased to offer you the April 2014 iGaming Dashboard.

  • article
    23 May 2014

    The third instalment of iXP Consulting's audit into poker operators' customer service and support teams looks at how operators address presentation and personalisation issues as part of their interactions with their players. 

  • article
    19 May 2014

    iGaming Business publishes the second instalment of iXP Consulting's audit of poker operators' customer service and support teams. The first part looked at the overall state of the sector and how client support fitted into its wider context.The second part looks at operators' email response times and product knowledge.

     

     

     

  • article
    19 May 2014

    Having published iXP Consulting's audit into the quality of online casinos' customer service and support activities, iGaming Business is pleased to publish iXP's research into poker operators' customer-facing teams. In part 1, iXP introduces its finding and provides an overview of the online poker sector and where addressing clients fits in with the wider picture of a vertical that has evolved considerably over the last few years.  

  • news_analysis

    888 has strong foundations on which to build in 2014, although the UK Point of Consumption tax remains the major doubt while uncertainty remains in big US states. 

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    William Hill hasn't had the best of years but remains far ahead of Ladbrokes when it comes to performance, growth and strategy, says Graham Wood.

  • article
    8 January 2014

    Ivor Jones, Director of Leisure and Research at Numis Securities, looks at the year ahead for the iGaming sector. Although wary that the UK point of consumption tax will be introduced at 15% of gross profits, the fact that operators are sitting on piles of cash reserves doesn't mean they are more likely to carry out acquisitions in 2014. Share buybacks and dividends being likelier outcomes.  

  • news_analysis

    Check out the second instalment of the H2-iGaming Dashboard for your monthly overview of the igaming sector in numbers. As part of the iGaming Business Intelligence and Analysis Centre, H2 and iGB are working on new projects to provide you further datasets and market overviews in 2014. 

     
  • article
    4 December 2013

    bwin party made the news in September when it announced the major re-launch of its PartyPoker.com to make if social media-friendly and hit all the right buttons when it comes to targeting the free-to-play demographic. John Wright, SEO and design consultant, goes through the new website and assesses whether Party is doing 'social' right.

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    The bwin party boss came out fighting during Wednesday morning’s third quarter call, but only a turnaround of the company’s performance, with financials to match, will turn the sceptics’ opinion of the former industry leader, writes Stephen Carter

  • news_analysis

    Speaking about pan-European poker liquidity with ARJEL president Jean-Francois Vilotte recently put into focus one of the key issues EU-licensed poker operators are facing: big enough player pools that can enable them to run viable businesses. If taxes are never far from operators’ minds (understandably), the fact that they are restricted to national player liquidities acts as the major obstacle to operating a sustainable business, a situation which is bound to be replicated in US states. 

  • article
    19 September 2013

    Jerry Bowskill, chief architect at Scientific Games, explains why the convergence of land-based and internet gaming sectors should provide fertile ground for enriching customer experience while hailing end of the anonymous gamer.

  • article
    1 April 2012

    At KPMG’s second Online Gaming Summit on Isle of Man in November 2011, there were several sessions that addressed the direction in which the online gaming sector is currently headed, with some analysis on what this is likely to mean for both operators and regulators. Items that provoked the most discussion were: the long heralded day of mobile and how this is being delivered, the impact of the cloud and how gaming is likely to be taxed in the future. Some eye-watering statistics on the impact of austerity measures in the eurozone were also delivered, and this is something that operators will need to take account of in their business planning for approximately the next three years.

  • article
    11 October 2011

    Global Gaming Outlook, PricewaterhouseCoopers’ (PwC) latest study, assesses the current and future trends and revenue growth in the land-based casino and online gambling markets over the short-term period to 2015. Here, PwC kindly provides iGaming Business with an excerpt addressing the eastern and digital migration of a new global gaming landscape that will become dominated by Asia. 

  • article
    12 January 2011

    As all things social gather increasing momentum across online gaming, Michael Katz of Sociarati Media assesses the strategies for operators looking to execute a social media plan in 2012.