News analysis

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    The Good Causes element of lotteries is often overshadowed by the promotion of the opportunity to win life-changing sums. But recent events have shown there are results to be gained from making sure messaging includes both areas. Joanne Christie reports

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    The first day’s panels at ICE VOX 2019 saw speakers talk up the need for cooperation between operators and regulators if the industry is to survive in the face of increasing regulatory pressure and worsening public opinion. Speakers also highlighted the importance of clarity on issues such as the Department of Justice’s reinterpretation of the Wire Act and what is expected of operators when it comes to player protection.