Customer Service Rep - Online Sportsbook

Location: 
Salary: 
Competitive
Job Reference: 
28951
Published date: 
29 November 2019
Job Description: 

Be a part of the exciting world of online sports-betting!  Come join a winning and fun digital gaming team!

As a CSR, the successful candidate will be responsible for fraud management and risk exposure minimization. You will be also be managing any payments inquiries/issues with Customer Services team.

This role reports directly to the Director of Operations.

About this opportunity

Our client is looking for sharp, passionate CS Reps who are interested in the interactive sportsbook/betting industry!  This is the opportunity to work in a purely digital environment, supporting end-players with various questions and issues.  These issues may be technical or financial in nature and also includes web user experience!  This is a fantastic operator who provides internal growth for employees with the right attitudes/work ethics! 

Your qualifications and experience

  • 1+ years of previous Customer Service experience in B2C environment, with direct customer contact.  Ideally this experience is in a digital environment (chats, emails, etc.)
  • Computer proficiency - specifically in Office
  • Good multi-tasker - able to work in multiple applications at once (you'll be using multiple monitors)!
  • Flexibility with work shift, including nights

Interested? Next steps…

Please apply to this role, as we are actively in the interview process!