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How to empower and protect the customer through responsible game design and a safe environment
24th July 2019
In this session we covered:
1) Game Mechanics
• What aspects of game design and mechanics should be avoided and how can they be modified to not create addictive habits?
2) Monitoring Tools
• How can we encourage responsible decisions through tools presented when a customer signs up, improving financial literacy and creating a seamless Responsible Gambling presence from the customers’ first interaction with the brand?
• How can the platform design incorporate harmonious monitoring tools, both for the customer and the operator?
- Towards collaboration: What’s next on the game design roadmap?